Medical Waste Disposal Los Angeles, CA

In California, the Department of Public Health administers and enforces Medical Waste Disposal Los Angeles, CA regulations intended to protect the public health from potentially hazardous bio-waste through the Medical Waste Management Act.

MedPro Disposal is an industry leader and national company with service locations in small towns and major metropolitan areas like Los Angeles. MedPro maintains a personal approach to every customer, large or small, based on listening to each customer and responding to needs and concerns directly and promptly. It’s what has allowed MedPro to grow and adapt as the medical industry experiences one of the most turbulent periods in history.

Doctors are currently dealing with a major change known as the ICD 9 to ICD 10 conversion. ICD stands for the International Classification of Diseases, and the implementation of the new system is frustrating to doctors because of the time required to install and understand it. More time means more money, and budgets are stretched to the limit.

MedPro listens to our customers, and we are responsive to their needs. The MedPro Advantage was created to provide solutions:

Doctors have asked for simplified billing, so our invoices are basic. A one-flat-fee is part of a customized plan for every customer. Extra charges or fees are never found on a MedPro invoice, and customers can pay electronically or by mail.

Medical administrators and physicians have also asked for pick-ups that fit their schedules, budgets, and their needs, so we have responded with exactly that. Other providers may schedule a pick-up for empty containers but not MedPro. Every customer is receives a “right-sized” service plan that schedules pick-ups only when needed, but never leaves waste too long.

Customer Support: Too often a call to “customer support” involves no support at all, but rather a long time on hold pressing buttons, only to be hung up on. MedPro decided a long time ago to have nothing to do with that. We created a position that correlates to our philosophy of one-on-one personal service: the Dedicated Customer Advocate. This is a position for a responsible person to handle a limited number of accounts and assume responsibility for everything from schedules to billing to training. All questions, comments, or complaints are directed to this person, who is responsible for a timely response and resolution.

Training is an area MedPro excels above all others. Our Online Safety Compliance Portal is second-to-none in its functionality and ability to serve so many tasks related to compliance and safety. A platform accessed through our website, there are modules for OSHA, HazCom, and HIPPA training, safety audits and plans related to fire prevention, exposure control, and emergency preparedness. Certifications can be completed and records can be safely and securely stored in the cloud-based platform.

There are also online portals available for customer support and billing should you choose that option over calling.

In addition to online resources, MedPro is pleased to supply our customers with printed materials and posters to remind personnel about safety handling sharps and other potentially hazardous items. What goes in the red bag? What doesn’t go in the red bag? Posters like this can save a lot of money by reminding people to be careful.

Large metropolitan areas, small towns, medical centers, and doctor’s offices, every MedPro customer is provided a Dedicated Customer Advocate and every customer receives a right-sized plan tailored to their needs. The best first step is to get a quote by calling 888-641-6131.

MedPro is happy to provide excellent Medical Waste Disposal Los Angeles, CA.